Privacy Policy

At Goat Spins, we value the trust and loyalty of our players. Protecting your personal data is a priority for us, and we are committed to handling your information securely, responsibly, and with care. This Privacy Policy explains how we collect, use, and protect your data so that you can clearly understand how your information is handled when you use our services.

Data Processing

This Privacy Policy outlines how Goat Spins processes players’ personal data in line with applicable gambling and data protection requirements. The processing of personal information is necessary for providing access to our games, products, and related services.

Goat Spins operates under the management of Dama N.V., a company registered in Curaçao, together with its wholly owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. holds a gaming licence issued by Antillephone N.V.

By using our services, you agree to this Privacy Policy. As updates may be made from time to time, we recommend reviewing this page regularly. Continued use of Goat Spins after any changes are published will be considered acceptance of the updated policy.

Collection of Information

We collect various types of personal information through our website and services, which may include:

  • Registration and communication data, such as your name, email address, phone number, address, date of birth, and identification documents submitted during account creation or later correspondence
  • Records of interactions with our support team through email, live chat, or other communication channels
  • Transaction and account activity data, including deposits, withdrawals, and gameplay activity
  • Compliance documents required for identity verification, security checks, and regulatory obligations

Usage of Information

The personal data we collect may be used for the following purposes:

  • Processing deposits, withdrawals, and gaming transactions
  • Providing the services, features, and customer support you request
  • Carrying out verification, security, and compliance checks
  • Sending promotional communications where you have given your explicit consent
  • Meeting legal and regulatory obligations, including anti-money laundering requirements
  • Detecting, preventing, and investigating fraud or other unlawful activity
  • Analysing data and improving our website, services, and customer experience

Marketing Communications

If you have given your consent, Goat Spins may use your personal data to send promotional messages about our products, services, and special offers. You may opt out of receiving marketing communications at any time through your account settings or by contacting customer support.

Disclosure of Information

We do not sell or rent your personal data. However, your information may be shared in the following situations:

  • Within our group of companies, where necessary for service delivery
  • With trusted partners who assist us in operational, legal, or regulatory matters
  • With third-party service providers involved in payment processing, identity verification, fraud prevention, or related support functions

Any such disclosures are made under strict confidentiality and data protection obligations.

Data Security and Retention

Goat Spins applies appropriate technical and organisational security measures to protect your personal data from unauthorised access, misuse, loss, or disclosure. Your information will be retained only for as long as necessary to meet legal, regulatory, and operational requirements. This may include retaining data for at least five years after account closure where required under anti-money laundering laws.

Cookies and Tracking

To improve your experience on our website, Goat Spins uses cookies and similar tracking technologies. These tools help us understand site usage, improve functionality, and support relevant marketing activity. You can control cookie preferences through your browser settings, although disabling cookies may affect certain features of the website.

Your Rights and Contact Information

You may have the right to access the personal data we hold about you, request corrections, ask for deletion where applicable, and object to the use of your data for certain purposes, including direct marketing. If you have any concerns or requests regarding your personal information, you may contact our Data Protection Officer by email. Where applicable under GDPR, you also have the right to lodge a complaint with the relevant supervisory authority.

Final Statement

This Privacy Policy reflects Goat Spins’ commitment to protecting your privacy while providing a secure, compliant, and enjoyable gaming environment. If you have any questions or need assistance regarding your personal data, please contact us.